Privacy Policy – MNVS

Last updated: October 2025

This Privacy Policy describes how MNVS (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Data Controller

Data Controller: Marco Viviani

Email: contact@mnvs.it

Address: Borgo San Giacomo, Brescia, 25022, Italy

Under the EU General Data Protection Regulation (GDPR), Marco Viviani is the controller of your personal data.

2. Personal Data We Collect

We collect and process the following types of data:

-Personal Identification Data: Name, email address, shipping and billing address, phone number.

-Order Information: Purchased items, payment information (via PayPal), order date, and order status.

-Technical Data: IP address, browser type, device information, operating system, referral source, and browsing behavior.

-Marketing Data: Email engagement, preferences, and interactions (via Omnisend).

All payments are securely processed through PayPal, which handles your financial data directly. We do not store your full credit card or banking details.

3. Purpose of Processing

Your personal data is used for the following purposes:

-To process and deliver your orders (Shopify + PayPal).

-To provide customer support and respond to inquiries.

-To send marketing emails, offers, and updates (only if you consent) via Omnisend.

-To analyze traffic, improve the user experience, and monitor performance.

-To comply with legal and fiscal obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

-Contract performance: To fulfill your purchase and deliver products.

-Legitimate interest: For analytics, fraud prevention, and improving services.

-Consent: For marketing emails or ads (you can withdraw consent anytime).

-Legal obligation: For accounting and tax compliance.

5. Data Sharing and Third Parties

We only share your data with trusted partners necessary for running our business:

ServicePurposeLocationShopify Inc.Website hosting and e-commerce platformCanada / USA (GDPR compliant via SCCs)Meta Platforms, Inc. (Facebook & Instagram)Advertising, analytics, and social shop integrationUSA (GDPR SCCs)OmnisendEmail marketing and automationEU/EEA (GDPR compliant)PayPal Holdings, Inc.Payment processingEU / USA (GDPR SCCs)

We do not sell your personal information to third parties.

6. Data Retention

We keep your data only as long as necessary:

-Order and payment records: 10 years (legal requirement)

-Marketing and newsletter data: until you unsubscribe or withdraw consent

-Analytical data: up to 24 months

7. Data Subject Rights

Under GDPR, you have the following rights:

-Access to your data

-Rectification of incorrect data

-Erasure (“right to be forgotten”)

-Restriction or objection to processing

-Data portability

-Withdraw consent at any time

To exercise your rights, contact us at contact@mnvs.it. We will respond within 30 days.

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

-Enable essential site features

-Analyze traffic and user behavior (Shopify + Meta Pixel)

-Deliver personalized ads (Meta Ads, Omnisend automation)

You can manage or disable cookies directly from your browser settings.

9. Data Security

We use SSL encryption, secure servers, and limited access control to protect your personal information against unauthorized use, loss, or disclosure.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version is always available on our website. Updates take effect immediately upon posting.

11. Contact

If you have any questions or requests regarding this Privacy Policy, contact:

Marco Viviani

📧 contact@mnvs.it

📍 Borgo San Giacomo, Brescia, 25022, Italy